Authorise another person

If you need help to manage your fines, you can authorise another person to help you.

You can choose the fines you would like the person to be authorised for and how long you would like the authorisation to last.

What your authorised person can do on your behalf

You can choose the level of authorisation you would like your authorised person to have.

Authority to Act (also known as Full Authorisation)
A person with authority to act can:

apply for a review of your fine
apply for extensions of time or to pay by instalments
apply for other schemes to deal with your fines such as the family violence scheme or COVID-19 concession scheme
update your contact details
attend appointments - with you, or without you
discuss your fines
view photos of the offence.

Make sure your authorised person is aware of what they can and cannot do on your behalf.

Authority to Communicate (also known as Limited Authorisation)
A person with authority to communicate can:

make enquiries on your behalf
discuss your fines with us
view photos of the offence.

What the authorised person cannot do

The authorised person can only act on the fines that you specify. You can choose to provide authority for all your fines or specific fines. If you choose specific fines this may mean that they cannot take action on your other outstanding fines.

Also, the authorised person cannot:

submit nomination statements on your behalf
request a court hearing on your behalf.

Who you can authorise

Your authorised person must be over 18 years of age.

You do not need to submit a request to authorise another person if:

the person acting on your behalf is your lawyer
the person is your official power of attorney, which is current and covers making decisions in relation to infringement matters

What happens after you request to authorise another person

It may take up to 14 days for your request to be processed. You will be notified by phone or mail if there are any issues with your request.

To cancel an authority for any reason, call Fines Victoria on (03) 9200 8111 or 1300 369 819 (for regional callers).

If you cannot request this online

If you cannot complete your request online, you can:

call (03) 9200 8111 or 1300 369 819 (for regional callers)
download the Third Party Authorisation form (PDF), print it and follow the steps on the form.

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If you need a translator

If you would like to speak to someone about your fine in your preferred language, call us on (03) 9200 8111 or 1300 369 819 (for regional callers).

An introduction to the fines system in Victoria is also available in 15 languages.

What is family violence?

Family violence is behaviour by a person towards a family member that:

is physically or sexually abusive
is emotionally or psychologically abusive
is economically abusive
is threatening or coercive
in any other way controls or dominates the family member and causes them to feel fear for their own or another person's safety or wellbeing, or
causes a child to hear or witness, or otherwise be exposed to the effects of, behaviour referred to above.

Family violence can occur in current or past relationships, between domestic or intimate partners, siblings, relatives, across generations, regardless of whether you live with the perpetrator or not.

Fines Victoria