Fines Victoria

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If you believe you've been unfairly issued with a fine or that there is a valid reason why your fine should be withdrawn, you may be able to ask for it to be reviewed.

Your review may take some time for us to process. After you've completed and submitted your form, your fine will be placed on hold and further fees will not be added.

What stage is your fine at?
Check your most recent fine/notice to see what stage the fine is currently at and select the correct tab below.
  • Infringement Notice or Penalty Reminder Notice

    If you've received an Infringement Notice or Penalty Reminder Notice, you may be able to apply to have your fine reviewed by the agency that issued your fine. This type of review is called an Internal Review. You can only request one internal review per infringement notice.

     

    You can request an Internal Review of your fine under one of the following grounds:

    Person unaware: you did not know about the fine

    You can request a review if all of the following apply:

    • you found out about the fine within the last 14 days, and
    • the fine was not personally given to you by an officer.

    If you moved house but you did not change your authorised address with VicRoads within 14 days of moving, your application will not be successful.

     

    Your application may not be successful unless you provide evidence showing you didn't know about the fine. This could be a copy of your passport or boarding pass showing you were overseas, an invoice from a removalist showing that you moved house, a VicRoads address change confirmation or a report about mail theft.

     

    You must submit your application within 14 days of the date you became aware of the fine.

     

    If your application is successful you will be granted a further 21 days to deal with your fine.

     

    Contrary to law: the fine is invalid or was improperly issued to you

    You can apply if you believe that the enforcement agency's decision to fine you was inconsistent with the law, invalid or that the officer who issued the fine acted unlawfully, unfairly, improperly or outside their authority.

     

    For example, the fine is incomplete or it does not comply with the formal legal requirements of an infringement notice or the officer who issued the fine acted unlawfully, improperly or outside their authority.

     

    Mistake of identity: the fine was issued to the wrong person

    You can request a review if you believe you are not the person who committed the offence and that the fine was issued to you by mistake.

     

    For example, someone provided your licence or gave your details to police, or you have the same name as another family member.

     

    If another person was driving your vehicle and the fine was not given to you in person by an officer, you should nominate the responsible driver.

     

    Exceptional circumstances: the offence occurred due to an extraordinary or unavoidable situation

    You should only select this option if you can show that the offence occurred due to circumstances that were out of the ordinary, unavoidable or exceptional – such as a medical emergency or a vehicle breakdown.

     

    Special circumstances: you have serious personal issues, disorders or difficulties

    These circumstances are very specific. You can only select this option if you can show that one or more of the following applies to you, and it resulted in you being unable to understand or control the behaviour that led to your fine.

    • intellectual disability
    • mental illness or disorder
    • a serious addiction to drugs or alcohol
    • homelessness
    • family violence

    If your fines resulted from family violence, you may be able to apply for assistance under the Family Violence Scheme.

     

    You will need to provide evidence from a qualified practitioner or agency. For more information on what is required and how to apply, see: Special Circumstances.

     

    Family violence: you have been impacted by family violence

    The Family Violence Scheme helps family violence victim survivors with fines if there is a link between the family violence and their fines.

     

    See: Family Violence Scheme for more information and assistance.

     

     

    Internal reviews are not available for:
    • excessive speeding
    • drink-driving offences
    • drug-driving offences
    • alcohol-related boating offences

    See: Excessive speed, drug and alcohol offences for more information on these offences.

    If your fine is for a camera-detected offence and you were not in possession or control of the vehicle at the time of the offence, you can apply to nominate the driver responsible.

     

     

     

    What happens after you apply

    After you've completed and submitted your form, your fine will be placed on hold and further fees will not be added.

     

    The agency that issued the fine will review your request within 90 days of receiving your application. It may take longer if you're asked to provide additional information.

     

    If you don't respond to the agency's request for information, your application may be reviewed based on the information available.

     

    Your application for internal review will be assessed based on the information and evidence you provide to support your claim. Once a decision has been made, you'll receive notice of the outcome in the mail.

     

    Depending on the grounds you applied under, the enforcement agency can decide to:

    • withdraw the fine and take no further action against you
    • withdraw the fine and issue an official warning instead
    • refer the matter to the Magistrates' Court (or the Children's Court if you're under 18)
    • approve a payment arrangement
    • waive or vary any fees associated with the fine
    • waive or vary any additional steps imposed by the fine
    • confirm its decision to issue you with the fine

    If the review is refused, you'll receive a notice in the post to confirm:

    • the agency's decision
    • how much you need to pay
    • when you need to pay it by
    • any other options available to you

    For fines issued by Victoria Police, information about official warnings is available on the Victoria Police website.

     

    If your application is unsuccessful, you can apply to have your matter heard in the Magistrates' Court – see Dispute your fine in court. This gives you (or your representative) a chance to present your evidence in front of a magistrate who can make a decision on your fine.

     

    Note: It's important you provide your most current address and contact details so we can contact you about your application if required.

     

    For more information on the Internal Review process, including the grounds for review, how to make an application, and the possible outcomes of an enforcement review, see: Guide to Internal Review.

     

     

  • Notice of Final Demand or Enforcement Warrant

    If you did not deal with your fine, some time has passed and the fine has reached Notice of Final Demand stage, you may be able request a review – but some restrictions will apply. This type of review is called an Enforcement Review.

     

    We can only accept your Enforcement Review application under one or more of the following grounds:

    Person unaware: you did not know about the fine

    You can request a review if all of the following apply: 

    • you found out about the fine within the last 14 days, and
    • the fine was not personally given to you by an officer, and
    • the fine was not for a traffic offence (see below) or tolling offence (Melbourne CityLink/Linkt or Eastlink). You can apply for parking fines.

    If your fine is for a traffic offence (see below) or tolling offence (Melbourne City Link/Linkt or Eastlink), you can apply for an Infringement Extension with the Magistrates' Court within 14 days of becoming aware of the fine. This will give you a further 28 days to deal with the fine.

     

    What is a traffic offence?

    A traffic offence is an offence:

    • under the Road Safety Act 1986, the Road Safety Road Rules 2017 or road safety regulations, including offences captured by fixed or mobile cameras.
    • for depositing waste from a vehicle, under section 115 of the Environment Protection Authority Act 2017)
    • for failing to produce a licence, learner permit or other document on request or within seven days, under section 59 of the Road Safety Act 1986 or section 216 of the Transport (Compliance and Miscellaneous) Act 1983.
    • for drink-driving, drink-boating, drug-driving or excessive speeding.

     

    If you moved house but you did not change your authorised address with VicRoads within 14 days of moving, your application will not be successful.

    If you received a fine for not voting, under s 33(4) of the Fines Reform Act 2014 we are unable to grant a review application on the ground of person unaware if you didn't update your authorised address within 14 days of moving house.

     

    Your application may not be successful unless you provide evidence showing you didn't know about the fine. This could be a copy of your passport or boarding pass showing you were overseas, an invoice from a removalist showing that you moved house, a VicRoads address change confirmation or a report about mail theft.

     

    If your application is successful, the fine will be deregistered, your fees will be waived and the fine will be referred back to the enforcement agency who may:

    • withdraw the fine
    • issue an official warning
    • refer the matter to court
    • issue a new infringement notice
    • enter into a payment plan with you
    Contrary to law: the fine was invalid or improperly issued to you

    You can apply if you believe that the enforcement agency's decision to fine you was inconsistent with the law, invalid or that the officer who issued the fine acted unlawfully, unfairly, improperly or outside their authority.

     

    For example, the fine was incomplete or it does not comply with the formal legal requirements of an infringement notice or the officer who issued the fine acted unlawfully, improperly or outside their authority.

     

    Mistake of identity: the fine was issued to the wrong person

    You can request a review if you believe you are not the person who committed the offence and that the fine was issued to you by mistake.

     

    For example, you are not the person named on the fine, someone provided your licence or gave your details to police, or you have the same name as another family member.

     

    Exceptional circumstances: the offence occurred due to an extraordinary or unavoidable situation

    You should only select this option if you can show that the offence occurred due to circumstances that were out of the ordinary, unavoidable or exceptional – such as a medical emergency or a vehicle breakdown.

     

    Special circumstances: you have serious personal issues, disorders or difficulties

    These circumstances are very specific. You can only select this option if you can show that one or more of the following applies to you, and it resulted in you being unable to understand or control the behaviour that led to your fine.

    • intellectual disability
    • mental illness or disorder
    • a serious addiction to drugs or alcohol
    • homelessness

    If your fines resulted from family violence, you may be able to apply under the Family Violence Scheme.

     

    You will need to provide evidence from a qualified practitioner or agency. For more information on what is required and how to apply, see: Special Circumstances.

     

    Family violence: you have been impacted by family violence

    The Family Violence Scheme helps family violence victim survivors with fines if there is a link between the family violence and their fines.

    See: Family Violence Scheme for more information and assistance.

     

     

    You cannot request an Enforcement Review if any of the below apply:*
    • your fine has already been paid in full.
    • your fine is not registered with Fines Victoria and you have not received a Notice of Final Demand from Fines Victoria. In these circumstances, you should contact the agency that issued the fine to discuss your options.
    • your fine was ordered by a court. See Court fines for more information on how to deal with court fines.
    • your fine was issued for an excessive speed, drink or drug-driving offence.
    • a Sheriff's officer served you with a 7 Day Notice, and the 7 day period has now expired.**
    • you have previously had an enforcement review determined for this fine, on the grounds of exceptional circumstances, mistaken identity, contrary to law or person unaware (unless you qualify/have Special Circumstances).

    If any of the above applies to you, you are not eligible to apply for a review.

     

    * There are other, less common factors that disqualify you from applying for an enforcement review. For a full list of disqualifying factors, see the Guide to Enforcement Review.

    ** If you received a 7 Day Notice prior to 31 December 2017, you may still be able to apply for a payment arrangement, work and development permit, the family violence scheme or request a review.

     

    What you need to provide
    Without supporting evidence, your application may not be successful.

    Examples of evidence can include, but are not limited to:

    • medical reports
    • bank statements
    • hospital admissions documentation
    • police statements or reports (including mail theft reports made to Victoria Police or Australia Post)
    • travel documentation (for example, copies of flight itineraries, date-stamped passports, boarding passes, or international movement records)
    • removalist invoices
    • tow truck or mechanic's invoices
    • identification documents (for example, driver's licence, birth certificate)
    • Motor Vehicle Transfer documents or other proof of sale of a motor vehicle.

    Please provide as much information and supporting documents as you can, as this will help us make a decision. By law, you will generally only get one chance to request a review.

     

     

     

    What happens after you apply

    It may take us some time to process your review.

     

    If your application is not successful, we will:

    • send confirmation of the outcome to you in the post,
    • tell you how much you need to pay and when you need to pay it by, and
    • commence or continue enforcement action if you do not pay.

    You must then do one of the following with 21 days:

    If your application is successful, we will:

    • remove the collection fee,
    • cancel the enforcement of the infringement fine,
    • send confirmation of the outcome to you in the post, and
    • refer the matter back to the enforcement agency.

    If the matter is referred back to the enforcement agency, it can withdraw the fine, issue an official warning or serve you with a charge and summons to go to the Magistrates' Court of Victoria. This means that the court will hear the case against you and if you are found guilty, it may record a conviction and a higher penalty. The time, date and place for your hearing will appear on your charge and summons.

     

    If your application was successful on the grounds of Person Unaware, the enforcement agency can also issue you with a new fine.

     

    For more information on the Enforcement Review process, including the grounds for review, how to make an application, and the possible outcomes of an enforcement review, see: Guide to Enforcement Review (PDF).

     

     

 

If you cannot apply online

The fastest way to request a review is to apply online. If you cannot apply for a review online, you'll need to request a review in writing by mail. This will take longer for us to process.

The application form you need to download will depend on what stage your fine is at. You can find this at the top of your fine.

If you need help, call us on (03) 9200 8111 (1300 369 819 regional callers).

Post your review application and any supporting documents to:

Fines Victoria
GPO Box 1916
Melbourne Vic 3001

 

 

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