Why have I received an email from Fines Victoria?

Published on 07 Jun 2024

We may email you, send you an SMS, or call you, to follow up on your outstanding fines.

If you are unsure whether an email, SMS, or phone call you have received is genuine, do not respond or click on the links in the message. You should contact Fines Victoria immediately to check if it is genuine.

Fines are only issued on-the-spot by an issuing officer, attached to your vehicle, or sent by post.

If you have an active payment arrangement, Fines Victoria will contact you by SMS to advise you have received a new fine and ask if you want to add it to your payment arrangement.

Fines Victoria will never request personal security, password or banking details via SMS or email.

Scammers often pretend to be from an organisation you know such as Fines Victoria. They may contact you by phone, email, or post to try and get you to pay more money or share your personal information.

If you have been targeted by a scam, you should report it via the ReportCyber or Scamwatch websites.