Scam Alert: Received a suspicious call or email about fines?

Published on 15 Mar 2021

We are aware of an increase in people being targeted with scams to trick you into paying money or to steal your personal information.

Phone scam

Scammers pretending to be from Fines Victoria are calling people to inform them they have a fine and asking for their personal information. Do not provide the information requested and hang up if in doubt.

Email scam

Scammers are emailing people from a fake Fines Victoria email address asking them to pay fake fines. Do not click anywhere in the email as it contains a malicious link and will direct you to a fake fine.

Calls and text messages

We never call or email people to tell them they have received a new fine. Fines are only issued on-the-spot by an issuing officer, attached to your vehicle or sent in the mail.

However, we may contact you to follow up on your outstanding fines. If you've received an SMS or phone call from 03 8373 9397, this is Fines Victoria getting in touch to help you resolve your outstanding matter.

If you are unsure whether a Fines Victoria interaction is genuine do not respond; contact Fines Victoria immediately to check.

You can help us stop scammers in their tracks by warning your friends and family to stay alert.