Apply to pay by instalments

If you are having difficulty paying your infringement in full on time, you may be able to pay by instalments.

Please note: Only individuals can apply for a Payment Plan, companies are not eligible.

How to apply

Phone: Civic Compliance Victoria® 03 9200 8111 or 1300 369 819 (for regional callers)



By Mail

Civic Compliance Victoria®
PO Box 1916,
Melbourne 3001

By Fax

Civic Compliance Victoria®
(03) 9200 8009

In Person:
In Person

Civic Compliance Victoria®
Ground Floor, 277 William St,
Melbourne 3001

(You will need to bring Photo ID.)


What happens next?

You will receive a written response when your application is received and processed.
If your application to pay by instalments is successful, you'll receive instructions on how to pay your instalments.

Need help with your application?

A step-by-step guide is available to help you complete an Application for Payment Plan.

This instructional video shows how to complete an Application for Payment Plan.
This video is also available in Arabic, Cantonese, Mandarin, Turkish and Vietnamese.

If you have any questions about an Infringement Notice or Penalty Reminder Notice, contact Civic Compliance Victoria®
on 03 9200 8111 or 1300 369 819 (regional callers) between 8am and 9pm, Monday to Friday, excluding public holidays.