If you believe you've been unfairly issued with a fine, you can have it reviewed.
If you've received an Infringement Notice or Penalty Reminder Notice, you can apply to have the fine reviewed by the agency that issued your original fine. This is called an Internal Review.
You're allowed one Internal Review per infringement notice.
Your application will be assessed:
Internal reviews are not available for:
You must send in your application before the due date shown on your notice.
How to apply
Civic Compliance Victoria®GPO Box 1916Melbourne 3001
Civic Compliance Victoria®(03) 9200 8009
Civic Compliance Victoria®Ground Floor, 277 William St,Melbourne 3001.(between the hours of 8am-6pm, Monday-Friday, except public holidays)
You can authorise someone to make the application on your behalf. You may wish to seek legal assistance before completing your application.
The agency that issued the fine conducts the review. This usually happens within 90 days of receiving your application.
It can take longer if they have to ask you for additional information.
Once a decision has been made, you will be notified in writing to let you know the outcome.
If the Internal Review has been refused, you'll need to pay the notice by the due date to avoid being issued with an Enforcement Order Notice and incurring additional costs.
If you need help paying, you can apply for a payment plan.
If you wish to contest the decision, you can elect to go to court.
This instructional video shows how to complete an Application for Internal Review.
This video is also available in Arabic, Cantonese, Mandarin, Turkish and Vietnamese.
If you have any questions about an Infringement Notice, contact Civic Compliance Victoria® on 03 9200 8111 or 1300 369 819 (regional callers) between 8am and 9pm, Monday to Friday, excluding public holidays.